Shipping & delivery

01

Automatic shipping charges

Shipping depends on your parcel's actual weight, size and volumetric weight. Our system calculates the correct courier charge automatically from the products in your cart and adds it at checkout — you see the full payable amount before you pay, with no surprise charge later.

• Calculated from parcel weight, size and volumetric weight
• Added automatically at checkout — visible before payment
• Included in your single prepaid payment; nothing extra at dispatch
• Very large or freight orders receive a custom quote on WhatsApp before dispatch

02

Order confirmation

A wholesale order is booked after the full payment (items + shipping) and payment screenshot are received. The shipping charge appears clearly on your mobexa order invoice.

03

Packing and weight

Products are quality-checked and packed with care. The automatic shipping slab covers standard courier or transport cost; premium brand box packaging is included in every watch price.

04

Dispatch and tracking

Orders are normally prepared within 24 hours after payment confirmation. Dispatch timing can vary with stock verification, packing volume, holidays and courier availability. You can follow your order live on our Track Order page using your order number and registered mobile number — payment verification, packing, dispatch, courier name and tracking number are all updated there.

05

Delivery responsibility

Please provide a complete serviceable address and active phone number. Courier delays, remote-area service limits or failed delivery attempts are managed with the carrier, and our trade desk will assist with available updates.